FAQs
Answers about 1688 purchasing, multi-supplier consolidation, freight enquiries and goods needing review. Find what to prepare before contacting PersiaCargo.
17 questions
Which payment currency is supported?
Iranian rial payments, currency exchange and refunds are supported. Confirm the transfer method, exchange rate and refund conditions in writing for your order.
Is there a minimum spend or storage fee?
There is no minimum order spend and no storage or handling fees. Goods, transport and other service charges are identified in the order quotation.
Where do you deliver in Iran?
Delivery to Anzali Free Trade Zone is available, with clearance and handover coordination available for review. Confirm the exact point, destination costs and responsibilities for your order. Other cities and address delivery need separate confirmation.
Can I buy from more than one supplier?
Yes. Share your order list, package counts and each supplier’s ready date for a consolidation review. Coordinate receiving instructions and order references before domestic dispatch.
What details are needed for a freight quote?
Goods description, package count, weight and dimensions per package, origin and destination cities, readiness and any batteries or special characteristics. A final rate requires cargo and service-scope review.
Can you help with a 1688 purchase?
Send the product link, variant and quantity so purchasing availability and service terms can be reviewed. Confirm specifications, purchasing fees and domestic delivery costs before payment.
Are freight prices and transit times fixed?
No. Goods, chargeable weight, routing, capacity and delivery scope affect the offer. Rate validity and transport timing need confirmation for your shipment.
Are batteries and special goods accepted?
Share complete specifications and relevant documents before purchase. Acceptance is not automatic and depends on review of the goods, routing and applicable requirements.
How do I submit an enquiry on the website?
Provide contact details and acknowledge sending the information, then submit on the website. A reference appears only after successful storage. Building a summary alone does not send anything. Direct WhatsApp and email contact remain available.
Does approving a sample approve the whole bulk order?
Sample approval applies to the sample and the checks performed. Before bulk purchasing, record variants, materials, colours, quantities and acceptable differences. Agree bulk-shipment checks, the number of items to examine and reporting separately. Reconfirm product changes or supplier substitutions before purchase; sample approval does not establish transport acceptance.
What does my supplier need before dispatching goods within China?
Obtain receiving instructions for the actual order before domestic dispatch. Link the order, supplier, package marks, expected package count and China waybill references. Do not treat a company's legal address as its cargo receiving address. If a supplier splits an order across parcels or dispatches, update the register so arrivals can be reconciled.
Should I wait for a late supplier or dispatch ready goods separately?
Record each order's actual status and the destination need-by date. Request comparable wait-for-all and split-dispatch options. Compare potentially repeated charges, packing, documents and storage conditions. Before release, specify in writing which package references may leave and which must stay. Separate dispatch requires confirmation for the actual cargo.
Does counting cartons include checking the quality of every item?
Carton counting, exterior photos, variant checks and technical testing have different scopes. Agree which packages may be opened, how many items to examine, acceptance criteria and the required report before work starts. Exterior photos or package counts do not verify every carton's contents or the quality of the entire production run. Specialist testing needs separate review and agreement.
Does a freight offer include clearance, duties and delivery to my address?
Do not infer these inclusions from the transport mode. For the actual shipment, confirm service start and end points, origin and destination charges, document responsibilities, the importer and the party paying duties. Delivery to Anzali Free Trade Zone differs from delivery to another address; other cities and address delivery require separate confirmation.
What period does a transport-time estimate cover?
Ask which events start and end the estimate: supplier collection, cargo departure or handover at the agreed point. Review purchasing, supplier readiness, waiting for other orders, packing and destination processing separately. Main-transport time alone does not establish the final delivery date; routing, acceptance and the actual shipment plan require confirmation.
What needs reconfirming after repacking?
Update package counts, marks, gross weights and final external dimensions, retaining links from new packages to original orders and packages. Use the same final version for the packing list and quotation details. Before release, confirm who updates the documents and how changed weight or volume affects the offer. Retain the previous version as superseded.
Does document coordination include importer-of-record responsibility?
Document coordination alone does not establish importer-of-record responsibility, duty payment or guaranteed clearance. Before dispatch, identify the importer, customs representative, the party preparing or correcting each document and the party paying destination costs. Required documents and permits need goods- and transaction-specific review; an invoice and packing list alone do not establish that all import requirements are met.
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