Information you provide
JETON EXPRESS SERVICE LIMITED operates this website. An enquiry may include your name, company, contact details, product links, destination and cargo specifications. Agreed services may require collection and delivery addresses, invoices, packing lists and customs records. Provide relevant information only, with authority to share others’ details. Do not include passwords or payment-card information in an initial enquiry.
Purposes and recipients
Relevant information supports replies, quotations, agreed operations, business records and applicable obligations. Depending on the purpose and law, processing may rely on requested pre-contract steps, contractual performance, legal duties, legitimate operational interests or required consent. Necessary details may go to transport providers, warehouses, customs representatives, hosting providers or relevant authorities. International services can involve processing in Hong Kong, mainland China, Iran or other countries involved in the order, subject to applicable transfer requirements.
Retention and your requests
Retention follows the enquiry or order purpose and relevant recordkeeping, customs and dispute requirements. Access should be limited to those who need it. Use the contact below for access, correction, deletion, restriction or consent withdrawal where applicable. Proportionate verification may be needed, and legal recordkeeping duties can affect a request. Start with a brief explanation rather than unsolicited identity documents.
Website tools and external contact
Searches, calculations and summary generation run in your browser; building a summary alone does not send it. When you choose Submit request and acknowledge sharing the details, your name, email, cargo, destination and service request are sent to the team and stored in Cloudflare D1. A reference is issued after successful storage. Team email notification may also be used for follow-up. Request limiting uses a short-lived hashed identifier; raw IP addresses are not stored in the enquiry table. Downloads and copying are local actions. Business email is forwarded through Cloudflare Email Routing to the support inbox hosted by Gmail. Cloudflare processes technical data needed for hosting and protection. WhatsApp's own policies apply when you use it.
Order support requests
Support requests may include an order reference, issue type, incident timing, affected items and a description of supporting evidence. When you submit, these details are saved in the same enquiry system and notified to the team for review and response. Online order records and report files are not connected at this stage. Do not send identity documents, bank details or unnecessary personal data; coordinate any necessary evidence handover with the team.
Contact & privacy requests
JETON EXPRESS SERVICE LIMITEDFLAT 2401-16, 24/F, WING SHING IND BUILDING, 26 NG FONG STREET, SAN PO KONG, HONG KONGhi@persiacargo.comFor policy or personal-data questions, explain your request and how to reply. Include an order reference when relevant. Do not send identity documents unless requested through an agreed channel.
Contact on WhatsAppJeton Express business account; please mention PersiaCargo in your message.